Privacy Policy

Last updated: 2-11-26

At Subbase Jiu Jitsu, we respect your privacy and take data protection seriously. Subbase is built to support martial arts academies and their students, not to exploit user data. We collect only what is necessary to operate our platform and we never sell your information.

Information We Collect

Subbase Jiu Jitsu may collect the following information when you use our platform, websites, or services:

  • Name

  • Email address

  • Phone number

  • Academy, membership, or account details

  • Billing and payment-related information (processed securely by third-party payment providers)

  • Usage data related to platform features and activity

We collect only the information required to provide, operate, and improve the Subbase platform.

How We Use Your Information

We use your information strictly for legitimate business and platform operations, including:

  • Creating and managing user accounts

  • Providing software services to academies and their members

  • Processing payments and subscriptions

  • Communicating service-related information (such as account updates, system notifications, or class-related reminders)

  • Sending optional marketing or informational messages only when you have explicitly opted in

We do not use your data for unrelated purposes.

SMS & Mobile Information

If you provide your mobile phone number through Subbase Jiu Jitsu or a Subbase-powered academy:

  • You will only receive SMS messages you have explicitly consented to receive

  • Message frequency may vary

  • Message and data rates may apply

  • You may opt out at any time by replying STOP

  • You may request assistance by replying HELP

Subbase Jiu Jitsu does not sell, rent, share, or disclose mobile phone numbers to third parties for marketing or promotional purposes.

Data Sharing

We do not sell or trade personal data.

We may share information only when necessary to operate the platform, including with:

  • Payment processors

  • Messaging and communication providers

  • Infrastructure and hosting providers

All service providers are contractually required to safeguard your data and use it only to deliver Subbase services.

We may also disclose information if required by law or to protect the rights, safety, or security of users and the platform.

Data Security

Subbase Jiu Jitsu uses industry-standard security practices to protect user data, including:

  • Encrypted databases and secure storage

  • Secure transmission of data

  • Restricted access to sensitive information

  • Ongoing monitoring and security controls

While no system can be guaranteed 100% secure, we take reasonable and appropriate measures to protect your data from unauthorized access or misuse.

Data Retention

We retain personal information only as long as necessary to operate the Subbase platform, fulfill contractual obligations, or comply with legal requirements. Data that is no longer needed is securely deleted or anonymized.

Your Rights & Choices

You have the right to:

  • Access your personal data

  • Request corrections to inaccurate information

  • Request deletion of your data (subject to legal or contractual obligations)

  • Opt out of non-essential communications at any time

Requests can be made using the contact information below.

Cookies & Analytics

Subbase Jiu Jitsu may use limited cookies or analytics tools to understand platform usage and improve performance. These tools do not sell or independently identify users.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have questions about this Privacy Policy or how Subbase Jiu Jitsu handles data, please contact:

Subbase Jiu Jitsu
Email: info@rutlandjiujitsu.com